CGLQ LGBT Business Accreditation Program

Program objectives

The CGLQ business accreditation program was designed to transform Quebec workplaces into inclusive spaces that respect sexual diversity. Its fundamental objectives are as follows:

• Promote workplace diversity – Encourage businesses to recognize and value sexual and gender diversity within their teams.
• Combat discrimination – Eliminate all forms of discrimination, harassment, or exclusion based on sexual orientation or gender identity in the workplace.
• Create safe workplaces – Ensure that every employee can work in an environment where they feel respected and safe, regardless of their identity.
• Establish clear standards – Provide a structured framework that enables businesses to measure and improve their inclusion practices.
• Recognize committed employers – Publicly recognize businesses that demonstrate leadership in diversity and inclusion.

This program is intended for all Quebec businesses, regardless of their size or industry. It is based on the conviction that inclusive workplaces benefit society as a whole.

The 14 requirements for businesses

To obtain CGLQ accreditation, businesses must meet 14 requirements covering all organizational practices related to inclusion:

1. Non-discrimination policy – Adopt a written policy prohibiting all discrimination based on sexual orientation and gender identity.
2. Anti-harassment policy – Implement a specific policy against homophobic and transphobic harassment in the workplace.
3. Staff training – Provide all employees with regular training on sexual and gender diversity.
4. Manager training – Provide executives and managers with in-depth training on the inclusive management of diverse teams.
5. Equitable benefits – Ensure that benefits (insurance, leave, etc.) apply equitably to same-sex spouses.
6. Recognition of LGBT families – Recognize and respect different family structures, including same-sex-parent families.
7. Accessible complaint process – Establish a confidential and accessible complaint mechanism for cases of discrimination or harassment.
8. Inclusive recruitment – Adopt recruitment practices that promote diversity and eliminate biases related to sexual orientation.
9. Inclusive communication – Use language and internal and external communications that reflect respect for diversity.
10. Support for LGBT employees – Offer resources or a support group for LGBT employees within the business.
11. Leadership commitment – Obtain a formal and visible commitment from senior leadership to the inclusion of LGBT people.
12. Suppliers and partners – Encourage suppliers and business partners to adopt similar inclusion practices.
13. Community engagement – Participate in community initiatives related to sexual diversity (sponsorships, volunteering, Pride events, etc.).
14. Ongoing assessment – Periodically assess inclusion practices and commit to a process of continuous improvement.

Each requirement is assessed according to specific criteria defined by the CGLQ. The applicant business must demonstrate that it meets the majority of these requirements to obtain accreditation.

Benefits for accredited businesses

CGLQ accreditation offers many benefits to businesses that undertake this process:

• Public recognition – The business obtains the right to display the CGLQ accreditation seal, certifying its commitment to diversity.
• Employer attractiveness – A workplace recognized as inclusive attracts talented candidates who value diversity and respect.
• Employee retention – Employees who feel respected and included are more likely to remain loyal to the business.
• Improved work environment – An inclusive environment fosters collaboration, creativity, and the well-being of all employees.
• Enhanced reputation – Accreditation strengthens the business's image among its clients, partners, and the general public.
• Access to the CGLQ network – The business joins a network of committed organizations and benefits from the CGLQ's expertise.
• Legal compliance – The program helps businesses ensure their compliance with Quebec human rights legislation.

Accreditation process

Obtaining CGLQ accreditation follows a structured process consisting of several steps:

1. Initial application – The business contacts the CGLQ using the contact form to express its interest and obtain the application package.
2. Self-assessment – The business conducts a self-assessment of its current practices based on the program's 14 requirements.
3. Application submission – The business submits its complete application, including documentary evidence of its policies and practices.
4. Assessment by the CGLQ – A CGLQ assessment committee reviews the application and may conduct a visit or additional interviews.
5. Decision and accreditation – If the business meets the criteria, it receives official CGLQ accreditation.
6. Monitoring and renewal – Accreditation is subject to periodic monitoring to ensure that practices are maintained.

For information about the costs associated with the accreditation process, please contact the CGLQ directly using the contact form. Fees may vary depending on the size of the business and the complexity of the assessment.

2026 context: corporate DEI initiatives

In 2026, diversity, equity, and inclusion (DEI) initiatives play a central role in the strategies of Quebec businesses. The CGLQ accreditation program is fully aligned with this trend:

• Consumers and investors are paying increasing attention to the inclusion practices of the businesses they deal with.
• Competition to attract talent is pushing businesses to distinguish themselves through concrete and verifiable inclusion policies.
• ESG (environmental, social, and governance) standards now incorporate sexual diversity as a key indicator of social performance.
• Quebec legislation continues to evolve, strengthening employers' obligations regarding the prevention of discrimination.

In this context, CGLQ accreditation represents a tangible strategic advantage. It enables businesses to demonstrate their commitment to sexual diversity credibly and independently, beyond statements of intent.

The CGLQ supports businesses throughout this process with tools adapted to the realities of 2026, including online training, practical guides, and personalized support throughout the process.